Privacy Policy

Introduction

This Privacy Policy explains what information Rising Phoenix Naturopathy collects through this website and how that information is used. By using this website, you acknowledge the practices described here.

Information We Collect

We may collect the following types of information:

• Contact details you submit through booking or contact forms, such as your name, email address, and phone number.
• Usage data collected automatically through analytics tools, including pages visited, browser type, and approximate location.
• Cookies used for site functionality and analytics.

How We Use Information

We use the information collected through this website to respond to inquiries and booking requests, to improve the website, and for analytics purposes. Health and medical information shared during actual patient care is handled separately through the practice's clinical systems (Practice Better), not through this website.

Third-Party Services

Booking is handled through Practice Better, a third-party platform with its own privacy policy. When you book an appointment, you may be subject to Practice Better's terms and privacy practices. You can review their platform at Practice Better.

Cookies & Analytics

This website may use Google Analytics or similar tools to understand how visitors use the site. These tools may use cookies to collect usage data. You can disable cookies through your browser settings, though some features of the site may not function as intended.

Data Security

We take reasonable measures to protect the information collected through this website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact the practice to ask what non-clinical contact information we hold about you or to request deletion of that information. Clinical records are maintained separately in accordance with applicable professional and legal requirements.

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy, you may contact us at: